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FAQ

Shipping Related

LAC CLUB MEMBERSHIP

What are the LAC Club Membership Privileges?

How do I sign up & how much is the membership fee?

Visit our LAC Club Membership sign-up page to sign-up for a 2-year LAC Club membership worth P500.

Upon successful sign-up, a virtual membership card will be added to your cart. As soon as the membership card is added to cart, you can start enjoying members-only privileges instantly!

Promotion: Buy any supplement and get your LAC Club Membership for FREE! Add to cart now!

When is my membership valid until?

I am a member. Why can't I login?

How can I unsubscribe from e-newsletter?

How can I remove myself from your mailing list?

The promo code is not working. What should I do?

Why have I not received a confirmation email/Invoice receipt?

Do you offer self-collection?

I placed an order online and the order status is 'Shipped'. What does this mean?

I wish to cancel my order. What should I do?

Can I redeem my LAC₱ online?

Do I get LAC₱ for shopping online?

Return and Exchange Policy