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Shipping Related

Shipping Related Information

LAC CLUB MEMBERSHIP

What are the LAC Club Membership Privileges?

How do I sign up & how much is the membership fee?

When is my membership valid until?

I am a member. Why can't I login?

How can I unsubscribe from e-newsletter?

How can I remove myself from your mailing list?

Orders Related

I signed in with my LAC Club membership, but do not see any discount.

The promo code is not working. What should I do?

Please email us a screenshot of the page at hello@lac.com.ph. Our Customer Service personnel will get back to you within next business day.

Why have I not received a confirmation email/Invoice receipt?

Do you offer self-collection?

I placed an order online and the order status is 'Shipped'. What does this mean?

I wish to cancel my order. What should I do?

Can I redeem my LAC₱ online?

Do I get LAC₱ for shopping online?

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The promo code is not working. What should I do?

Please email us a screenshot of the page at hello@lac.com.ph. Our Customer Service personnel will get back to you within next business day.