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Shipping Related

Shipping Related Information

LAC CLUB MEMBERSHIP

What are the LAC Club Membership Privileges?

How do I sign up & how much is the membership fee?

When is my membership valid until?

I am a member. Why can't I login?

How can I unsubscribe from e-newsletter?

How can I remove myself from your mailing list?

Orders Related

I signed in with my LAC Club membership, but do not see any discount.

The promo code is not working. What should I do?

Why have I not received a confirmation email/Invoice receipt?

It could be due to:

a) The email been filtered to the ‘Junk’ or 'Spam' folder.
b) The payment may not have gone through successfully.

Do contact us to check on your order status.

Do you offer self-collection?

I placed an order online and the order status is 'Shipped'. What does this mean?

I wish to cancel my order. What should I do?

Can I redeem my LAC₱ online?

Do I get LAC₱ for shopping online?

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Why have I not received a confirmation email/Invoice receipt?

It could be due to:

a) The email been filtered to the ‘Junk’ or 'Spam' folder.
b) The payment may not have gone through successfully.

Do contact us to check on your order status.